Starwoven Willow
Last updated June 15, 2026. We want families to feel cared for and clear before they purchase. Homeschool ICU creates custom digital planning materials, so refunds depend on where you are in the process.
A Lifeline is a custom digital planning service built from the schedule, curriculum, commitments, and blueprint your family approves.
If you have paid but have not yet approved your blueprint or generated/downloaded your Lifeline PDF, you may request a refund.
Once a Lifeline PDF has been generated, delivered to your account, emailed, or downloaded, refunds are generally not available because the custom digital work has been delivered.
Circle is a one-time purchase for one year of access, not a subscription. Refunds are not guaranteed after Circle Home, Starweavers, member resources, included Lifeline credits, or other membership benefits have been accessed or used.
We know real life happens. Special situations can be reviewed manually and handled with care.
Circle upgrades and additional Lifelines are one-time purchases. Additional Lifelines follow the same refund rules as the main Lifeline purchase once a custom report has been generated or delivered.
If a technical issue prevents access or delivery, Starwoven Willow will work to fix the issue. When a fix is not practical or appropriate, we may offer a refund or replacement access.
For refund questions or access problems, use the contact form. Please include the parent email used at purchase, the purchase type, and a short note about what happened.